Went Sunday (9.17.17) to be seen because my pain and get a refill on a Schedule II narcotic due to a recent surgery wait wasn't long because I went in the morning..I get back in the room and get the most obnoxious arrogant ass wipe of a doctor I have ever meet in my 26yrs of living Dr. Christopher Colvin needs to go back and learn some damn bedside manners and quit acting like everyone is uneducated and he is the brightest one in the crayon box. He doesn't listen thinks he oh so much smarter than me when it comes to my rare condition which I am sure he has never heard of in his life until he met me that day. The RN that came after his arrogant ass left was bout on the same level as him thinking she knew everything. I was told to come to the ER under the advice of my dentist but he just assumed I don't know what the hell I am talking about. Seton doesn't have to worry about me every coming again there for any type of medical assistance I rather suffer to see my PCP before stepping foot in there EVER AGAIN!
Can't speak about the care, but trying to work out a bill is a nightmare. Could not even provide insurance information for them to bill insurance- refused to accept it from me. Bill is now in collections and I still can't get anyone to work with me on it. They state they need a Medical Release, which I have and have tried to fax over four times, all unsuccessful! Called for an alternate fax number, email address, anything- none! So can't get them to the medical information they need in order to get a bill paid, so now the bill goes to collections. Pretty poor system.
I've gone to er here a few times. Long waits if you go in evening. Recently went in the morning time & waited literally 10 minutes to get a room. I was well taken care of & admitted for the night. The nurses were kind & helped me a lot. Food service wasn't half bad. I left the next day back to my normal self. For me it's better than driving to temple.
This place is not worthy of one star. I am 6 weeks pregnant, came in per nurses request because I haven't been able to keep a drop of water, any fluids, or food down for 4 days. I understand that nausea is part of pregnancy I have a 3 year old daughter. However it is not normal to vomit for 4 days straight and not be able to even keep a sip of water down. I have urinated dark yellow and only have been able to urinate 3 times in 48 hours. I explained all of this to the doctor and he simply said " your heart rate is fine, you look fine. I don't see a need to do anything. " I then asked him could I at least get fluids because I have a migraine and feel severely dehydrated. He said there was no need for fluids. NEVER heard of a hospital refusing iv fluids to someone that hasn't been able to keep any fluids down by mouth for 24hours, let alone 4 DAYS. I asked him is he serious and then he says well how about this, I can give you a dr note to stay home for 3 days. What is that supposed to do for my nausea and my severe dehydration? These people are complete idiots and they don't deserve to be opened. Just look at all the horrible reviews left here, it is for a reason. Please take the extra time and take care of yourself by going somewhere else. They may be convenient but they are incompetent assholes.
I used to like this place but now I probably will never come again . I came bc my 7 year old son was having issues breathing tonight . His secretions was difficult to clear , while sleeping . I had to grab him out of bed to assist . He was sweating . Felt hot . I load him up and bring him, they have us waiting , after all minor patients. I am on medical and always felt airway and breathing priority . I asked for a pillow and ladies at front desk stated can't give him one , head falling in wheel chair , hit handle and all . They state they have to wait until seen in the back ?! What kind of place is this ?! Safety and comfort first people , especially with sick kids ! A man came in bleeding with pants gone and towel covering . The nurse uncovered and bandaged right in ER desk area ? Where is privacy ? Shouldn't he be in private room for this ? I won't be back .
Seton Medical Center Harker Heights is a US Hospital based in Harker Heights, Texas. Seton Medical Center Harker Heights is located at 850 W Central Texas Expy, Harker Heights, TX 76548, USA.
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