They have a huge selection of the t-shirts I was looking for. The lady handling that dept was very nice and helpful. I was disappointed they had so few size small t-shirts. My son would have loved to have one from here; I guess he'll have to wait and get his own when he's older.
Management was rude but the lady who sold me the shirt was very professional and friendly.
Ft Hood Horny Toad has a relatively small showroom, but they had a lot of bikes inside and outside. I wasn't looking for a new bike; so I can't comment on their sales team.
Go to their Temple dealership. Much nicer people manage that dealership.
Paul is helpful and seems to actually care. That being said, expect to do all the work yourself. He's lazy and won't even check a bike for you that's in their lot, instead he gets you to come down and tries to push a sale on you on a bike he doesn't know anything about haha. Craziest thing I've ever experienced here. Going to Temple from now on. Even if it is an extra 20-30 miles.
I stopped at Ft Hood Horny Toad HD for shirts; I was traveling and wasn't looking for another motorcycle. One of the mechanics asked about my motorcycle and was very friendly (the Sales team is usually friendly at HD shops, but I was impressed that one of the mechanics went out of his way to say Hi).
This Harley shop rocks from the sales team to parts team to service team. They always greet us at the door with a smile and never pressured us into anything we didn't want. After I had purchased my Streetbob I had the battery die on me.They drove out to my son's soccer field and installed a new battery for me so I could get back on the road that day. I had my bike knocked over which damaged my clutch. I brought it in ready to purchase a new one only to get a call that the sales team wanted me to enjoy my new ride so they had taken care of it for me for no charge. The ladies at the desks helped my fiance and I find the harley gear that fit our style to include protective jackets that wouldn't melt us during the TX summer. If you want to buy a bike ask for Paul because he is the man that will put you on the bike that YOU want and has a process to help you find the bike that YOU want. The parts guys recommended that I save some money and buy a set of exhaust tips that sound good on the street bob rather than buy a whole new exhaust and they were right. I got it back today and I smiled ear to ear all the way down the highway back to work. These guys know what they are talking about and were very patient with an inexperienced guys such as myself. Thanks Horny-Toad HD! you guys and gals rock!!!!!
I had a Wide Glide that needed inspection for registration and I took it to this dealer in Killeen. They didnt pass the motorcycle because the front tire was borderline needing replacement. The fact is they were trying to sell a tire and thats a little crooked. I took it down the road to Killeen Power Sports and they passed it (possibly because they didnt have a tire to sell that would fit the bike). Im getting real tired of garbage customer service from these motorcycle shops in the Killeen area. I drove to the Dallas area to buy my new bike because of it.
BTW bought a 2018 Limited at Harley Davidson of Waco yesterday. Great people there.
-James Moffatt
Horny Toad Harley Davidson Of Fort Hood is a US Store based in Harker Heights, Texas. Horny Toad Harley Davidson Of Fort Hood is located at 875 W Central Texas Expy, Harker Heights, TX 76548, USA.
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