3 stars Because Kelly at the brow bar is an Angel! I highly recommend her! if you want your eyebrows to look perfect call her! but the salon is horrible!!! I went in wanting an Ombre and lost 4 hours of my life! and nothing was done about it even after talking to the manager who basically blamed me for my hair not turning out right. I made an appointment with Paul Mitchel to have my hair fixed, I will never trust Ulta salon with my hair again. I've been doing hair myself for years and its just ridiculous that they tried to charge me to fix something that was just wrong to begin with!! I included a before, what I asked for, and an after pic. left is before, middle is goal, and right is after. over all the experience was awful, a waist of time, and a waist of money.
Lori attended me at the register horrible old lady just plain out rude!! Had to make a return and she was just having the biggest attitude I had to even express the fact that I just bought it yesterday so I'm not a free loader... she shouldn't be working there if she can't even say sorry this didn't work out for you or what was the problem.... complaining about just having to make a return earlier today and that her register is wiped out... you don't need to be complaining about having to deal with a return earlier... the amazing thing about ulta is that you can return things if they didn't work out with you... please watch the Cameras so u can see her fustration and how she gave me my money back and said "here, that's it." Umm okay..
Carries the best brands as well as drugstore cosmetics. One stop shop for all your beauty products.
I come here since they built this Ulta, fits my needs I buy here and love all the staff are amazing and very nice. I go to the Salon too and I never had color problems or haircuts... you can always ask the manager who may tell you who is the best fit for you. I recommend start with doing deep conditioning and get to know them. There's a few I can recommend but it's not proper. Like I said never had coloring issues ..
Very professional & helpful! Employees are very familiar with the product they sell for the company & very friendly atmosphere. Cleanest ULTA I have ever been in too!
Ulta Beauty is a US Hair Care Studio based in Harker Heights, Texas. Ulta Beauty is located at 201 E Central Texas Expy #400, Harker Heights, TX 76548, USA.
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